Best Western Plus La Mina Parral in Hidalgo del Parral

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comments 5

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  Cristian Soto

  :: 09 May 2018 20:51:25

  Really good views and the location is excellent! The service is nice and welcoming. The cost is amazing for the service and room you get. Definitely one to put up on the recommended and definitely in the coming back again. Hope your stay here is as nice,welcoming and fast as it was for us!!

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  Manuel Nunez

  :: 15 January 2018 10:05:01

  Nice place, quite and clean. Hotel too new to have bad experience with the water pressure in the shower, light bulb burn out and electronic key not working in a night that arrived late to the hotel. Elevator should be fixed immediately. I could see old people having troubles to get to their rooms using the escalator. Personnel very nice, smiling and professionals.

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  Juan Moreno

  :: 12 January 2018 17:31:49

  The food was good, not great. And the drinks were normal. Prices are average.

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  Like Mike

  :: 08 November 2017 20:57:06

  Not a bad hotel. Good rooms and services but had elevators failures. Room service with good food.

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  Denise Rivera

  :: 10 September 2017 10:36:36

  The hotel is very clean and the staff is friendly and kind, with the exception of one cleaning lady who was intolerant of small children haha, she would roll her eyes at our kids and call them skinny cows lol... I do have to mention that the elevator is out of service and by reading other comments seems like it's been the case for a while. That was very unfortunate because as I mentioned I have small children who struggled to go up and down the stairs on their own so they ended up having to be carried. And then my elderly grandmother visited and struggled greatly to go up and down the flights of stairs and the obvious inconvenience is having to carry your heavy luggage up all those stairs. And the other sort of inconvenience is if you leave the hotel you always have to get your key card re set, we forgot a few times and ended up having to go all the way back down to reception to get it done, very tiring, they said it was for our safety I guess. Other than that, the breakfast was great, the beds comfortable, the shower warm and the premises clean. Would definitely consider staying there again IF the elevator is finally fixed.